Privacy Policy

Last Updated: 03/11/2026

Wild Roots Playgrove, LLC (“Oaky’s Playgrove,”“The Playgrove,” “Wild Roots,”“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect information about you in the following ways:

a. Personal Information

Information you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing or payment information (when purchasing memberships, tickets, or bookings)

  • Any information submitted through contact forms, event registrations, waivers, or booking forms

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Referring URLs

This information is used for analytics and to improve website performance.

2. Information About Children

Oaky’s Playgrove is a family-oriented business. However, our website is intended for use by parents or legal guardians, not children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately and we will promptly delete it.

3. How We Use Your Information

We may use the information we collect to:

  • Process bookings, memberships, and payments

  • Respond to inquiries and customer service requests

  • Send confirmations, updates, or important service notices

  • Improve our website, services, and customer experience

  • Send marketing or promotional communications (you may opt out at any time)

  • Comply with legal obligations

4. Sharing Your Information

We do not sell, share or rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message service.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Remember user preferences

You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Wild Roots Playgrove, LLC
Email: wildrootsplaygrove@gmail.com